Phone
Click below to access our phone number to speak to one of our volunteers.
Instant message
You can instant message one of our volunteers during our opening hours.
Our volunteer listeners offer a space to talk anonymously about anything that might be on your mind. If you need someone to talk to, we’ll listen. We won’t judge or tell you what to do.
Our Principles
Following the opening of the first Nightline in 1970, three Durham University students who volunteered at Durham Samaritans took the initiative to set up Durham Nightline in 1973. They felt that some students may feel reluctant to approach people outside of the university community and would find it easier and more relatable to speak to another student within the university community.
Durham Nightline is a member of the Nightline Association and is accredited to be operating in line with the Nightline Quality Standards.
Since 1973, we have been guided by the same five principles:
Confidential
What you discuss with our volunteers will not be shared outside of Nightline, apart from in a few exceptional circumstances. This allows you to put your trust in our listening volunteers.
Anonymous
You don’t have to give any information about yourself and we can’t trace your call, creating a safe space where you can speak freely. With the exception of our five public-facing volunteers, all our listeners are anonymous too, so you won’t know who you’re speaking to.
Non-Advisory
Our volunteers give you the space to talk through your situation and empower you to make your own decisions, rather than telling you what to do.
Non-judgmental
There is no bad reason to call us. Our volunteers won’t judge, and will support you through whatever it is you’re going through.
Non-aligned
We are an independent organisation with no political or religious affiliations. We respect everyone’s right to their own beliefs and opinions.
What can I contact Nightline about?
“Durham Nightline is there for quite literally everyone – I hate the idea that someone might not call because they don’t think their problems are big enough”
Volunteer Quote
You can contact Nightline about anything at all.
Whether you want a chat on your way home at night, or have something more serious on your mind, we’re here for you.
Our volunteers can also provide signposting to information and other services relating to a variety of topics.
Find us on Facebook
Facebook.com/DurhamNightline
Find us on Instagram
@durhamnightline
Questions/queries
To get in contact with further questions, queries, or concerns, please click above
Training
To further questions about training opportunities, please click above
